Management Systems | Boehringer Ingelheim US

Management Systems

Suppliers shall use management systems to facilitate continuous improvement and compliance with the expectations of these principles and with respect to all applicable legal requirements.

Culture, commitment and accountability

Suppliers shall demonstrate commitment to the concepts described in this document by pursuing transparent and verifiable goals, allocating appropriate resources and identifying senior responsible personnel who can be held accountable for those commitments.

Legal and customer requirements

Suppliers shall identify and comply with all applicable laws, regulations, guidelines, standards and relevant customer requirements, and address identified gaps in a responsible and timely manner, and document their actions.

Risk assessment & risk management

Suppliers shall have mechanisms to assess and manage risks in all areas addressed by this document. Suppliers shall support Boehringer Ingelheim’s risk assessment and management by providing relevant information on request in a timely manner, in particular with regard to third-party risk management actions.

Business continuity

Suppliers are responsible for the sustainable development and implementation of appropriate business continuity plans for operations supporting Boehringer Ingelheim business.

Documentation

Suppliers shall maintain the documentation necessary to demonstrate conformity with these expectations and compliance with applicable regulations and guidelines. Boehringer Ingelheim may review this documentation upon mutual agreement.

Training and Competency

Suppliers shall have a training program that achieves an appropriate level of knowledge, skills and abilities in management and workers to address these expectations as well as the applicable laws, regulations and generally recognized standards.

Boehringer Ingelheim requires identified suppliers to complete assigned training and/or certify specific policies, procedures and compliance modules.

Suppliers who do not comply with any training requirements may receive a notice of non-compliance. Such non-compliance may constitute a breach of this obligation and may affect the agreement and the supplier’s relationship with Boehringer Ingelheim, including the ability of Boehringer Ingelheim to conduct business with the supplier in the future.

Communication

Suppliers are expected to have effective systems in place to communicate the principles of this document to workers, contractors, suppliers, and local communities.

Continual Improvement

Suppliers are expected to continuously improve by setting performance objectives, executing implementation plans and taking necessary corrective and preventative actions for deficiencies identified by internal and/or external assessments, inspections and management reviews.