Privacy Policy

1. General

Boehringer Ingelheim Limited, Boehringer Ingelheim Ireland Limited and Boehringer Ingelheim Animal Health UK Limited ("We" or "us") are committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms of Use as set out in our Terms of Use and any other documents referred to in it) applies to your use of:

• The www.boehringer-ingelheim.com/uk website ("Website" or "Site").

• Any of the services accessible through the Site.

For Information on how we process your data if you apply for a position, please see our Recruitment Privacy Policy.

For Information on how we process personal data relating to adverse event data and reporting, click here.

For Information on how we process data relating to current and future business collaborations please see our Privacy Notice.

In this Privacy Policy, the terms "personal data", "processing", "data controller" and "data processor" shall have the meaning ascribed to them in the General Data Protection Regulation ((EU) 2016/679).

This Privacy Policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding personal data and how We will treat it. By providing us with information about you and/or by continuing to use our Website, you are accepting the practices described in this Privacy Policy.

This Privacy Policy applies to (including, but not limited to) the sharing by you of information; for example, information relating to a product, service, business or brand via our Site, to a third party or parties.

Our Site is not intended for minors under 18 years of age. No one under the age of 18 may provide personal data to or through the Website. We do not knowingly collect personal data from minors under 18. If you are under 18, please do not create an account or send us any information about you.

The data controllers are Boehringer Ingelheim Limited, of Ellesfield Avenue, Bracknell, Berkshire RG12 8YS (Company Number 00711858) and Boehringer Ingelheim Animal Health UK Limited of Ellesfield Avenue, Bracknell, Berkshire RG12 8YS (Company Number 01961886).

2. Personal data We may collect from you

We may collect and process the following personal data about you:

Personal data you give us. You may give us information about you by filling in forms on our Site or registering on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, subscribe to receiving emails from us, search for a product, participate in discussion boards or other social media functions on our Site, enter a competition, promotion or survey, and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number and incidents experienced with any product that We manufacture or sell.

Personal data We collect about you. With regard to each of your visits to our Site We may automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Personal data We receive from other sources. We may receive information about you if you use any of the other websites We operate or the other services We provide.

From time to time you may be able to visit the Website and deal with us anonymously or by pseudonym. However, please be aware that if you do not provide us with certain information that We require, We may not be able to provide you with particular services that you seek.

Personal Data collected for Adverse Event Reporting. We are obliged to report pharmacovigilance relevant information to health authorities worldwide. The reports will contain details about the incident but only limited personal data:

• For Patients, the report will only contain, age / date of birth / year of birth, gender and initials as provided, but never the patient's name.
• For the reporting individuals, the report will include the name, profession (e.g. physician, pharmacist), initials or address, email and phone number as provided.

3. Cookies

We use cookies and other similar technologies. Cookies are small text files that may be placed on your computer or other device by websites when you visit them. Cookies enable us to recognise your device on a subsequent visit by that device to our Website and allow us to deliver a more personalised experience.

4. Uses made of the personal data

We use information held about you in the following ways:

Purposes for processing. We may process personal data regarding you for a number of purposes including staff administration, advertising; marketing and public relations; accounts and records; consultancy and advisory services; research; crime prevention; health administration and services; administration of membership records; education and journalism.

Personal data you give to us. We will use this information:

• to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services We offer that are similar to those that you have already purchased or enquired about;
• to notify you about changes to our website;
• to ensure that content from our Site is presented in the most effective manner for you and for your computer.

Personal data We collect about you. We will use this information:

• to administer our Site and for internal operations, including troubleshooting, data analysis, statistics, and research;
• to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
• to keep our Site safe and secure;
• to measure or understand the effectiveness of advertising We serve to you.

5. Marketing

We will only send you marketing material if you consent.

6. Social Media and Digital Content Policy

We collect information from websites, including social networking sites concerning engagement, demographics and posts about us and our products. This data includes but is not limited to engagement behaviours and statistics.

Uses made of this personal data. We may use your personal data obtained through the aforementioned sources for the following reasons:

• We use your voluntary data provided through social media platforms to enable us to respond to queries, complaints or comments that you have.
• We use and combine the data that we hold about you in order to build up a picture of you and the types of content which might be of interest to you.

7. Disclosure of personal data

We may disclose personal data to third parties in certain circumstances including to fulfil the purposes for which you provided information regarding you;

We may transfer personal data regarding you to overseas recipients for business purposes and operational support.

8. Where We store personal data

All information you provide to us is stored on our secure servers. We takes steps to destroy or de-identify personal data when the information is no longer required for any purpose.

9. Your rights

Data protection laws give you the right to access personal data held relating to you.

You also have the right, in certain circumstances, to:

• the erasure of personal data relating to you that We hold;
• the restriction of processing of personal data relating to you that We hold;
• object to our processing of personal data relating to you that We hold.

10. Changes to our Privacy Policy

We review and amend this Privacy Policy from time to time. Any changes We may make will be posted on the Site.

11. Contact

Questions, comments and requests regarding this Privacy Policy can be addressed to our Data Protection Officer by contacting us.

Last Legal Review: December 2021