Bilingual Medical Information Specialist

THE POSITION

The Medical Information Specialist is responsible to ensure the provision of accurate, factual, balanced, high quality Medical Information (MI) for Boehringer products in response to requests from healthcare professionals and patients, and internal colleagues.

• Mentor and train the Medical Information team, assign responsibilities, and ensure achievement of individual business objectives.

• Support in implementing the global strategy of MI and support localizing some strategic imperatives with the aim to leverage Medical Information for a competitive business advantage.

• Partner with Global Medical Information and other R/OPUs to identify new channels to disseminate medical information for increased impact and efficiency.

• Manage the external, stakeholder-facing Medical Information website and ensure availability of standard response documents are accessible via the website, if warranted.

• Participate in the Medical Legal Review (MLR) of material regarding BI's products and disease states for medical and scientific accuracy.

• Report Adverse Events (AEs) and Product Complaints that arise from Medical Information interactions within required timelines.

This job posting is for an existing vacant position.

Responsibilities

• Handling and implementation of tasks related to the Medical Information team, to ensure the provision of accurate, factual, balanced, high quality Medical Information for BI products to healthcare professionals, patients, as well as internal colleagues.
• This would also entail mentorship and training to the other members of the Medical Information team including the Intern. Ensure, sufficient back-up to perform all Medical Information functions during absences.
• Develop local strategies with colleagues to identify opportunities to leverage Medical Information for a competitive business advantage.
• Partner with Global Medical Information colleagues to identify new channels to disseminate medical information for increased impact and efficiency.
• Manage the external, stakeholder-facing Medical Information website and ensure availability of standard response documents are accessible via the website, if warranted. Develop or adapt global standard response documents in correspondence with Canadian medical and regulatory context and ensure their availability on the external Medical Information website, if warranted.
• Participate in the Medical Legal Review (MLR) process to review dockets for compliance and medical accuracy.
• Report adverse events and Product Complaints that arise from Medical Information interactions within required timelines.
• Act as copyright champion.

This position is based in the Burlington, Ontario office located at 5180 South Service Road and is flexible.

Employees in flexible roles are required to be at the office a minimum of 50% of the time each month and must report to the office when requested and required by their Manager/Department.

Requirements

• Post Secondary degree, preferably in Pharmacy or Life Sciences.
• Demonstrated skills in leadership, strategic thinking, people development, analysis and innovation. Extensive clinical/therapeutic background; understanding of research methodology; critical assessment skills.
• Excellent written and verbal communication skills including presentation skills to effectively communicate scientific/medical information to healthcare professionals, consumers, and internal business partners.
• Strong interdependent partnering ability including negotiating/influencing skills.
• Ability to work effectively in a team-oriented, dynamic and professional environment.
• Bilingualism (French/English) is required.

Total Rewards

We offer competitive total rewards that includes a generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.

Our total rewards philosophy reflects and recognizes employee contributions to the company.

The salary range for this position is from $100,000 - $133,420. Performance, relevant experience and competency in the role will be a key factor in driving the compensation offered. In addition, this position is eligible for a variable bonus target opportunity of 12% of the annual base salary.

DEADLINE FOR APPLICATIONS

Applications for this position will be accepted until August 13, 2026.

Boehringer Ingelheim Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.