Privacy Policy

1. General

Boehringer Ingelheim Ireland Limited ("We" or "us" ) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our Terms of Use as set out in our Terms of Use and any other documents referred to in it) applies to your use of:

• The www.boehringer-ingelheim.com/ie website ("Website" or "Site").
• Any of the services accessible through the Site.

For Information on how we process data relating to current and future business collaborations (for example, if you are a supplier to us) please see our Privacy Notice

For Information on how we process personal data relating to adverse event data and reporting, click here.

In this Privacy Policy, the terms "personal data", "processing", "data controller" and "data processor" shall have the meaning ascribed to them in the General Data Protection Regulation ((EU) 2016/679).

This Privacy Policy sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding personal data and how We will treat it. By providing us with information about you and/or by continuing to use our Website, you are accepting the practices described in this Privacy Policy.

Our Site is not intended for minors under 18 years of age. No one under the age of 18 may provide personal data to or through the Website. We do not knowingly collect personal data from minors under 18. If you are under 18, please do not create an account or send us any information about you.

The data controller is Boehringer Ingelheim Ireland Limited, of 4045 Kingswood Road, Citywest Business Campus, Co. Dublin. D24 VO6K, Ireland (Company Number 316925).

2. Personal data We may collect from you

We may collect and process the following personal data about you:

Personal data you give us. You may give us information about you by filling in forms on our Site or registering on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Site, subscribe to receiving emails from us, search for a product, participate in discussion boards or other social media functions on our Site, enter a competition, promotion or survey, and when you report a problem with our Site. The information you give us may include your name, address, e-mail address and phone number and incidents experienced with any product that We manufacture or sell.

Personal data We collect about you. With regard to each of your visits to our Site We may automatically collect the following information:

• Additional information – if you provide additional information (such as information regarding your professional standing) in order to access restricted information, then We will collect that information.
• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information.
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Personal data We receive from other sources. We may receive information about you if you use any of the other websites We operate or the other services We provide. (In this case We will have informed you when We collected that data that it may be shared internally and combined with data collected on this Site.) We may also receive information about you if you converse about or engage with us on social media or other digital content publishing platforms.

From time to time you may be able to visit the Website and deal with us anonymously or by pseudonym. However, please be aware that if you do not provide us with certain information that We require, We may not be able to provide you with particular services that you seek.

Personal Data collected for Adverse Event Reporting. We are obliged to report pharmacovigilance relevant information to health authorities worldwide (including to countries that may have another level of data protection compared to the EU). The reports will contain details about the incident but only limited personal data:

• For Patients, the report will only contain, age / date of birth / year of birth, gender and initials as provided, but never the patient's name.
• For the reporting individuals, the report will include the name, profession (e.g. physician, pharmacist), initials or address, email and phone number as provided. The contact information is required to be able to follow-up with the reporter to gain high quality and complete information on adverse events. If the reporter does not wish to provide his or her contact details to Boehringer Ingelheim or authorities, "Privacy" is entered in reporter's names field.

3. Cookies

We use cookies and other similar technologies such as pixel tags, embeddable scripts and local storage. Cookies are small text files that may be placed on your computer or other device by websites when you visit them. Cookies enable us to recognize your device on a subsequent visit by that device to our Website and allow us to deliver a more personalized experience by providing information to us. Cookies are essential for some website functions and these functions will not work in the absence of those cookies. You can use the browser privacy functions to clear the cookies already on your device or to block cookies in the future by altering the browser privacy settings. However, please note that this may cause some of the functionality of the Website not to work correctly. For detailed information on the cookies We use and the purposes for which We use them see our Cookie Policy.

Analytics from Vimeo

Pages that contain video plugins from Vimeo also drop cookies to analyse traffic and usage patterns of users on an aggregated level. These cookies are stored for up to three years. Vimeo acts as our processor and processes personal data in the USA. To ensure an adequate level of data protection, we are using EU Standard Contractual Clauses and/or the IDTA or UK Addendum to the EU Standard Contractual Clauses (as appropriate) for the transfers of personal data to Vimeo.

4. Uses made of the personal data

We use information held about you in the following ways:

Purposes for processing. We may process personal data regarding you for a number of purposes (including but not limited to): staff administration, advertising; marketing and public relations (please see the paragraph entitled "Marketing" below for further information); accounts and records; consultancy and advisory services; research; trading/sharing in personal information; crime prevention; health administration and services; administration of membership records; information and databank administration; education and journalism; media collecting, monitoring, researching, and evaluating information from healthcare providers and patients on the adverse effects of medicines.

Personal data you give to us. We will use this information:

• to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services We offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about products and services We feel may interest you.

Personal data We collect about you. We will use this information:

• to administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our Site safe and secure;
• to measure or understand the effectiveness of advertising We serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our Site about products or services that may interest you or them.

5. Marketing

We will only send you marketing material if you consent.

When We send you marketing material, We may monitor whether or not you open and/or click on the material that We send you.

If you have consented to receive marketing material from us, you have the right at any time to ask us not to process personal data relating to you for marketing purposes. If you wish to exercise this right, please contact us.

6. Social Media and Digital Content Policy

We collect information from websites, including social networking sites such as Twitter and LinkedIn, concerning engagement, demographics and posts about us and our products. This data includes but is not limited to: click through rates, engagement behaviours and statistics, such as likes, shares, comments and demographic information, such as your age and gender.

Uses made of this personal data

We may use your personal data obtained through the aforementioned sources for the following reasons:

• We use your voluntary data provided through social media platforms, such as Twitter and LinkedIn, to enable us to respond to queries, complaints or comments that you have and to make sure that these are appropriately dealt with.
• We also use collected data to help us monitor, analyse and improve our digital communications.
• We also use this data for marketing and advertising purposes.

7. Disclosure of personal data

We may disclose personal data to third parties in certain circumstances including (but not limited to) the following:

• to fulfil the purposes for which you provided information regarding you;
• our professional advisers, including lawyers, accountants, tax advisors and auditors;
• regulatory or government bodies including to monitor the effect of medicines or medical devices and also to resolve complaints or disputes both internally and externally or to comply with any investigation of those bodies;
• if We sell or buy any business or assets, in which case We will disclose personal data regarding you to the prospective seller or buyer of such business or assets;

8. Where We store personal data

All information you provide to us is stored on our secure servers, or those secure servers of our third-party service providers. The safety and security of personal data regarding you also depends on you.

9. Your rights

Data protection laws give you the right to access personal data held relating to you. To protect your privacy, we may take steps to verify your identity before taking any action in response to any request.

10. Changes to our Privacy Policy

We review and amend this Privacy Policy from time to time. Any changes We may make to this Privacy Policy in the future will be posted on the Site and, where appropriate, notified to you by e-mail.

11. Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and can be addressed to our Data Protection Officer by contacting us.

Last Reviewed: December 2021

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