Data Privacy

1. General

Boehringer Ingelheim (Hong Kong) Limited and its affiliates ("We" or "us") are committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use and any other documents referred to in it) applies to your use of:

• this website ("Website" or "Site").
• Any of our services, whether accessible through the Site, in face-to-face interactions or otherwise.

In this Privacy Policy, the terms "personal data", "processing", "data user" and "data processor" shall have the meaning ascribed to them in the Personal Data (Privacy) Ordinance (Cap 486 of Laws of Hong Kong).

This Privacy Policy sets out the basis on which any personal data We collect from you, or that you provide to us, or generated by us, will be processed by us. By providing us with information about you and/or by continuing to use our Website, you are accepting the practices described in this Privacy Policy.

This policy applies to the sharing by you of information; for example, information relating to a product, service, business or brand via our Site, to a third party or parties, including a friend, acquaintance or contact.

Our Site is not intended for minors under 18 years of age. No one under the age of 18 may provide personal data to or through the Website. We do not knowingly collect personal data from minors under 18. If you are under 18, please do not create an account or send us any information about you.

2. Personal data We may collect from you

We may collect and process the following personal data about you:

Personal data you give us

You may give us information about you by filling in forms on our Site or by corresponding with us. This includes information you provide when you register to use our Site, subscribe to emails from us, or provide pharmacovigilance-related information, amongst others. The information you give us may include your name, address, e-mail address and phone number.

Personal data We collect about you

With regard to each of your visits, we may automatically collect:

• Additional information: If you provide additional information to access restricted information.
• Technical information: Including IP address, browser type and version, time zone setting, operating system.
• Information about your visit: Including the full URL clickstream to our Site (including date and time); products you viewed; page response times; length of visits; and interaction information (scrolling, clicks, etc.).

Personal data We receive from other sources

We may receive information from other websites We operate or services We provide, and combining this information with data collected on this Site.

3. Uses of the personal data

We use information held about you in the following ways:

Personal data you give us

We will use this information:

• To provide you with the information, products and services that you request.
• To provide you information about other products or services similar to those you’ve purchased or enquired about.
• To notify you about changes to our website.
• To ensure that content from our Site is presented effectively.

Personal data We collect about you

We will use this information:

• To administer our Site and for internal operations, including troubleshooting, data analysis, and research.
• To improve our Site.
• To measure or understand the effectiveness of advertising.
• To personalize your experience when interacting with us.

Personal data We receive from other sources

We may use this information for the purposes set above.

4. Marketing

We will only send you marketing material if you consent. You can ask not to process personal data for marketing purposes anytime by contacting us at webmaster@hon.boehringer-ingelheim.com.

5. Disclosure of personal data

We may disclose personal data to third parties:

• To fulfill the purposes for which you provided the information.
• To regulatory bodies to monitor the effect of medicines.
• In case of a sale of business assets.

We may need to disclose personal data to protect rights, property, or safety of Boehringer Ingelheim, its customers, or others.

6. Where We store personal data

All information you provide is stored on secure servers. We take steps to securely store your personal data and protect it from unauthorized access, misuse, loss, and destruction.

7. Your rights

Data protection laws give you rights to access personal data held about you. You can request correction or removal of inaccurate personal data. You also have the right to:

• The erasure of your personal data.
• Object to our use or processing of your personal data.

If you would like to exercise these rights or have questions about our processing, you can contact:

Data Protection Officer
Boehringer Ingelheim (Hong Kong) Limited
Suites 1504-9, Great Eagle Centre,
23 Harbour Road, Wanchai, Hong Kong
E-mail: compliance.hk@boehringer-ingelheim.com

8. Cookies

We use cookies and other similar technologies to recognize your device on subsequent visits and provide a personalized experience. You can use your browser's privacy functions to clear or block cookies.

9. Social Media Platforms

Communication and actions through external social media platforms are subject to their terms and privacy policies. We do not accept responsibility for their policies.

10. Pharmacovigilance

As a pharmaceutical company, we process certain information for pharmacovigilance obligations. This may include personal data about the reporter and patient, necessary to analyze adverse events.

11. Changes to our Privacy Policy

We review this Privacy Policy from time to time. Changes will be posted on the Site, and where appropriate, by e-mail. Please check back frequently for updates.