# Contact us

Thank you for your interest in Boehringer Ingelheim Canada. We welcome your queries and feedback.

### Boehringer Ingelheim Canada

5180 South Service Road  
Burlington,  
Ontario  
Canada  
L7L 5H4

Phone: 905-639-0333  
Phone (toll-free – Human Pharma and Animal Health inquiries): 1-800-263-5103

Select a category for your query ⬜_Required._

- Adverse event reporting  
- Animal Health  
- Human Health  
- Charitable donations  
- Jobs  
- Other

Please select your type of inquiry ⬜

- Side effect/adverse event  
- Product information  
- Contact a sales representative  
- Other

Is the product for ⬜

- Animal Health  
- Human Health

### Information message

Thank you for your interest in seeking funding from Boehringer Ingelheim Canada. If you would like to apply to request a donation, please [click here](/content/ca/disclaimer/external?path=https%3A%2F%2Ffunding.boehringer-ingelheim.com%2Fwelcome%2Fglobal%2F/index.html) to go to the donation application page where you can complete our form. This online form is to apply for **charitable donations only.**  
**Please note that grant applications are not accepted nor processed online.** If you would like to apply for a grant, please contact your Boehringer Ingelheim Canada representative for details about the submission process.

### Information message

Thank you for your interest in Boehringer Ingelheim Canada. Please [click here](/content/ca/careers/index.html) to view our career page and follow the application process. We do not accept applications through our contact form.

### Information message

To report a potential side effect or adverse event after exposure to a Boehringer Ingelheim Animal Health product, [click here](https://www.bivetpv.ca/en).

## Animal Health products

For technical product inquiries (dosing, protocol, etc.) please call our Technical Services Department:

- Avian: 1-833-GoAvian  
- Bovine: 1-833-CowVets  
- Equine: 1-855-Equine5  
- Pet: 1-833-InfoPet  
- Swine: 1-833-33Swine

**To report a potential side effect or adverse event after exposure to a Boehringer Ingelheim Animal Health product,** [**click here**](https://www.bivetpv.ca/en).  
For logistical information please call our Customer Care Team at 1-800-567-1885.

# Ask Boehringer

**Ask Boehringer**, or Assisted Search Knowledgebase, is Boehringer Ingelheim (Canada) Ltd.’s online medical information resource on human prescription products provided exclusively to Canadian-licensed health care professionals. Health care professionals can access medical information 24/7 in the format of standard response documents and medical slide decks.

Ask Boehringer is intended for Canadian-licensed healthcare professionals only. A valid Canadian license number is required to log in. Please [click here](/content/ca/disclaimer/external?path=https%3A%2F%2Fwww.askbi.ca "Ask BI"/index.html) to access the platform.

## Medical information

The Medical Information team empowers health care professionals with timely and scientifically accurate information on our prescription medicines – helping them make informed decisions for better patient care.

Medical Information can be reached at 1 (800) 263-5103 Ext. 84633.

## Disclaimer

This website is not intended as a method of reporting product-related side effects or product complaints for any Boehringer Ingelheim product.

Please report product-related side effects to our drug safety reporting line at 1-800-263-5103 Ext. 87233.

For logistical information please call our Customer Care Team at 1-800-263-2425.