Contact us

Thank you for your interest in Boehringer Ingelheim Canada. We welcome your queries and feedback.

Boehringer Ingelheim Canada

5180 South Service Road
Burlington,
Ontario
Canada
L7L 5H4

Phone: 905-639-0333
Phone (toll-free – Human Pharma and Animal Health inquiries): 1-800-263-5103

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• Adverse event reporting
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• Animal Health
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Information message

Thank you for your interest in seeking funding from Boehringer Ingelheim Canada. If you would like to apply to request a donation, please click here to go to the donation application page where you can complete our form. This online form is to apply for charitable donations only.
Please note that grant applications are not accepted nor processed online. If you would like to apply for a grant, please contact your Boehringer Ingelheim Canada representative for details about the submission process.

Information message

Thank you for your interest in Boehringer Ingelheim Canada. Please click here to view our career page and follow the application process. We do not accept applications through our contact form.

Information message

To report a potential side effect or adverse event after exposure to a Boehringer Ingelheim Animal Health product, click here.

Animal Health products

For technical product inquiries (dosing, protocol, etc.) please call our Technical Services Department:

• Avian: 1-833-GoAvian
• Bovine: 1-833-CowVets
• Equine: 1-855-Equine5
• Pet: 1-833-InfoPet
• Swine: 1-833-33Swine

To report a potential side effect or adverse event after exposure to a Boehringer Ingelheim Animal Health product, click here.
For logistical information please call our Customer Care Team at 1-800-567-1885.

Ask Boehringer

Ask Boehringer, or Assisted Search Knowledgebase, is Boehringer Ingelheim (Canada) Ltd.’s online medical information resource on human prescription products provided exclusively to Canadian-licensed health care professionals. Health care professionals can access medical information 24/7 in the format of standard response documents and medical slide decks.

Ask Boehringer is intended for Canadian-licensed healthcare professionals only. A valid Canadian license number is required to log in. Please [click here](/content/ca/disclaimer/external?path=https%3A%2F%2Fwww.askbi.ca "Ask BI"/index.html) to access the platform.

Medical information

The Medical Information team empowers health care professionals with timely and scientifically accurate information on our prescription medicines – helping them make informed decisions for better patient care.

Medical Information can be reached at 1 (800) 263-5103 Ext. 84633.

Disclaimer

This website is not intended as a method of reporting product-related side effects or product complaints for any Boehringer Ingelheim product.

Please report product-related side effects to our drug safety reporting line at 1-800-263-5103 Ext. 87233.

For logistical information please call our Customer Care Team at 1-800-263-2425.