Supplier Support | Boehringer Ingelheim AU
Supplier Support
On this page, you can find guidance on SAP Ariba and other topics relating to purchasing.
Watch the videos or click on the questions below to discover the respective answers.
Video tutorials
[Opens in new tab](/content/au/disclaimer/market?path=https%3A%2F%2Fwww.boehringer-ingelheim.com%2Fwhat-sap-ariba "What is SAP Ariba"/index.html)
What is SAP Ariba
[Opens in new tab](/content/au/disclaimer/market?path=https%3A%2F%2Fwww.boehringer-ingelheim.com%2Fhow-create-supplier-standard-ariba-account "How to create a supplier standard Ariba account"/index.html)
How to create a supplier standard Ariba account
[Opens in new tab](/content/au/disclaimer/market?path=https%3A%2F%2Fwww.boehringer-ingelheim.com%2Fhow-create-ariba-standard-account-processing-purchas "How to create an Ariba standard account processing a purchase order"/index.html)
How to create an Ariba standard account processing a purchase order
[Opens in new tab](/content/au/disclaimer/market?path=https%3A%2F%2Fwww.boehringer-ingelheim.com%2Femail-routing-configuration-sap-ariba-accounts "Email routing configuration in SAP Ariba accounts"/index.html)
Email routing configuration in SAP Ariba accounts
[Opens in new tab](/content/au/disclaimer/market?path=https%3A%2F%2Fwww.boehringer-ingelheim.com%2Fhow-configure-ariba-account "How to configure the Ariba account"/index.html)
How to configure the Ariba account
Supplier FAQ
Bidding Process
I was invited to a sourcing event. What is it and how should I proceed?
Sourcing events or RFX, are processes to collect information from suppliers (RFI), collect quotes (RFQ), collect business or service proposals (RFP), among others. Usually, as a result of these events a supplier is awarded a contract. In our company, sourcing events are handled via SAP Ariba. Please follow these instructions to participate in the sourcing event.
General Information - SAP Ariba
What is SAP Ariba, known in Boehringer Ingelheim as "weBuy"?
SAP Ariba, also known as weBuy within Boehringer Ingelheim, is an e-commerce solution that our company has selected as the preferred platform to transact with our suppliers. In most countries, we currently use this system to run and award sourcing events as a result of a bidding process, and to raise and route Purchase Orders to our suppliers. Boehringer Ingelheim does not use SAP Ariba to receive invoices from suppliers.
For detailed information on SAP Ariba please see this video.
Do I have to pay to use Ariba Network?
Ariba Network offers two account types for suppliers. Standard accounts are free of charge, while Enterprise accounts entail fees. Unless you are offering a catalog to our organization on Ariba Network, you are not required to register an Enterprise account. For more information about the Ariba account types click here.
How do I configure my Ariba Network account (notification preferences, user creation, etc.)?
Please review the content in this link regarding your Ariba account configuration.
I forgot my SAP Ariba user name and/or password.
You can retrieve your Ariba account access details by following these instructions.
How do I know what SAP Ariba account type? What is my ANID?
The Ariba Network ID (ANID) is your Ariba account unique identificator. You can find your ANID and your account type in your account settings, at the upper right side of the Ariba dashboard.
I accidentally upgraded my account to "Enterprise". How can I downgrade it?
Follow the instructions in this deck.
The Ariba account administrator left our company. How do we gain access to our Ariba account?
Follow the instructions in this deck.
How do I create a Standard SAP Ariba account?
Follow the instructions in this video.
Invoice
What is the status of my invoice?
Check the status of your invoice here.
What are the requirements and the process to send an invoice?
Follow the instructions in this deck.
Purchase Orders
How do I configure the e-mail where I receive my Purchase Order notifications on my Ariba Network account?
The Network Notifications section indicates which system notifications you would like to receive and allows you to designate which e-mail addresses you would like to send them to.
- Click on "Notifications" under "Account Settings".
- Switch to the "Network" tab.
- You can enter up to 5 e-mail addresses per notification type. You must separate each address with a comma but NO space between the e-mails.
For detailed instructions please see this video.
I would like to receive my Purchase Orders in a different e-mail address.
If you are using SAP Ariba, please change your purchase order routing e-mail in your account configuration. More information here.
If you are not using SAP Ariba, reach out to your regular contact within Boehringer Ingelheim and advise on the e-mail change.